14-Day Return and Refund Policy:
At Green Mountain Smokehouse, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase of Green Mountain Smokehouse Pepperoni, you may be eligible for a return and refund under the following terms:
Eligibility for Return:
Your return request must be submitted within 14 days from the date of delivery.
The product must be unused, in its original packaging, and in the same condition as when you received it.
Return Process:
Contact our Customer Service Team info@gmsmokehouse.com to initiate the return process.
Provide your order number, the reason for the return, and any relevant details.
Our Customer Service Team will guide you through the return process and provide you with a Return Authorization (RA) number.
Return Shipping:
You are responsible for shipping the product back to Green Mountain Smokehouse.
Ensure the product is securely packaged to prevent damage during transit.
Restocking Fee:
A restocking fee of [insert percentage]% will be applied to all eligible returns unless the pepperoni is damaged upon arrival.
The restocking fee covers handling, processing, and restocking expenses.
Damaged Pepperoni:
If the pepperoni is damaged upon arrival, please provide clear photos of the damage when contacting our Customer Service Team.
Damaged items will be eligible for a full refund, and the restocking fee will be waived.
Refund Processing:
Once your return is received and inspected, we will initiate the refund process.
Refunds will be processed within 7-14 days days after receiving the returned product.
